What is a Support Request?
Through this couse you will understand what counts as a support request, distinguish it from process questions, and submit accurate requests to get faster solutions!
Course curriculum
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1
Introduction
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What is a Support Request?
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Quiz | Support Request Yes or No?
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2
Support Requests | Agent Portal
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Create Support Requests
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3
What have I learned?
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After this course I am able to...
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